Q x A = E : Quality of Solution x Acceptance = Effectiveness of Change. Q is good most of the time. The Key differentiator is Acceptance and Adaptability for a successful Change management.
Passive Resistance: is nodding the head, but not actually going to participate in change; civil disobedience of a personal kind; dragging the feet with a smile.
Planning vs Plans: D. Eisenhower once said, "In preparing for battle I have always found that plans are useless, but planning is indispensable." Planing is so important that PMBOK devotes the largest of its five process groups entirely on planning.
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- Related post: Change, and Catch Words of Consulting I